Key points
- Your recovery phrase, private keys and password never reach us.
- Your wallet address is your identity. We do not ask for your name, email or phone number to use 0x4.
- Direct messages are end-to-end encrypted. Group chats and public posts are not.
- No advertising, no tracking cookies, no third-party analytics. We do not sell your information.
- What happens on a blockchain stays on the blockchain. Neither we nor anyone else can erase it.
01Who we are
This Privacy Policy explains how 0x4 (“0x4”, “we”, “us” or “our”) handles information when you use the 0x4 mobile application, the web application at 420.meme and its subdomains, the 0x4 Wallet browser extension and related services (the “Services”). For the purposes of applicable data-protection law, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), 0x4 is the data controller for the personal data described here.
This policy does not cover public blockchains, Third-Party Protocols or other services that you reach through 0x4. Their own privacy practices apply.
02What we never collect
Your recovery phrase, private keys and wallet password are created and kept on your device and are never transmitted to us. We do not collect your name, email address, phone number or government identification in order for you to use the Services. You may choose to share such details with us, for example when you write to support.
03Information we process
| Category | What it includes |
|---|---|
| Account and profile | Your public wallet addresses; the display name, handle, bio and language you choose; the NFT you verify as your avatar; other wallets you link by signature; when your account was created and last active. |
| Linked X account | If you connect X, your public profile details such as handle, display name, avatar and follower counts. We use the authorization once and do not keep your X access token. You can disconnect at any time. |
| Social activity | Posts, comments, likes, follows, polls, group memberships, reports and blocks; images and files you upload. |
| Live streams and meetings | Rooms you create or join, room settings, likes, moderation actions, PK results and experience points. Audio and video are relayed in real time and are not recorded. Live-room chat is not saved. |
| Trading and wallet activity | Swaps and trades you make through the Services (side, token, amount, price and transaction hash), positions, snapshots of token balances, trading volume and fee tier. If you grant a read-only perpetuals key, the trades it can see. |
| Energy and gifts | Your energy balance, the signed gift receipts you send, gifts sent and received, and on-chain settlement records. |
| Sprites | Sprite settings, eligibility, proposals, decisions and results, and your conversations with your sprite. |
| Sessions and devices | Sign-in sessions with a short browser and operating-system label and a country code derived from your network connection; push-notification tokens and preferences; your time zone, used to schedule message deletion if you choose daily deletion. |
| Technical data | IP address and request details, processed to deliver the Services, prevent abuse and keep them secure. |
| Support | Tickets, messages and screenshots you send us. |
Most of this information is linked to your wallet address. Much of it, including your trades, holdings and gifts, is also visible on public blockchains whether or not you use 0x4.
04Messages and conversations
Direct messages are end-to-end encrypted on your device before they are sent. Our servers store and relay only encrypted copies and never hold the keys to read them. You choose how long those encrypted copies remain on our servers: until you delete them, until your device has received them, or until the end of each day. Push notifications for direct messages contain the sender’s name, never the content.
Group chats, posts and comments are stored on our servers so that members can read them, and they are protected in transit but not end-to-end encrypted. Media shared in chats is deleted from our servers after 30 days.
Conversations with your sprite are stored so that it can remember context. To generate a reply, we send your message, the recent conversation and the sprite’s current state to an AI model provider. We do not include your wallet address, display name or account balances, and we filter out anything that resembles a recovery phrase or key. Please do not share sensitive personal information with your sprite.
05How we use information
- to provide the Services, including showing balances, routing trades, delivering messages, running streams and meetings, settling gifts and operating sprites;
- to sign you in and keep your sessions secure, including notifying you of new sign-ins;
- to calculate trading volume, fee tiers and rankings;
- to send notifications you have enabled;
- to prevent fraud, spam and abuse, enforce our Terms, and comply with sanctions and other legal obligations;
- to respond to support requests; and
- to maintain, debug and improve the Services.
We do not use your information for advertising, we do not build advertising profiles, and we do not sell or rent personal data.
06Legal bases
We process personal data on the following bases under the PDPA and, where applicable, the EU and UK General Data Protection Regulation:
- Contract. We need the data to provide the Services you request.
- Legitimate interests. We rely on these to secure the Services, prevent abuse and improve features, where those interests are not overridden by your rights.
- Legal obligation. Some processing is required for sanctions screening, record keeping and responding to lawful requests.
- Consent. Optional features, such as linking an X account or receiving push notifications, rely on your consent, which you may withdraw at any time.
07Who receives information
We share information only as needed to run the Services, with providers who act on our instructions or whose services you choose to use:
- Hosting, network and content delivery providers, which serve our websites, protect our servers and store files.
- Audio and video infrastructure, which relays streams and meetings. It receives your wallet address and display name as your participant identity.
- AI model providers, which generate sprite replies from the limited context described in section 4.
- Blockchain node and data providers, which read balances, activity and NFTs for your public addresses and broadcast transactions you sign.
- Swap, bridge and perpetuals protocols, which receive your address and order details when you trade.
- Market data providers, which receive only the token or pair being looked up.
- Mobile platform push services, which receive your device token and the notification text.
- X, if you choose to connect your X account.
We may also disclose information when required by law or legal process, to protect the rights, safety and property of our users or of 0x4, or as part of a merger, acquisition or transfer of the Services, in which case this policy continues to apply. A list of our principal service providers is available on request.
08Public blockchains
Transactions you make are recorded on public blockchains, which are designed to be permanent and openly readable. Anyone can see the addresses, amounts and timing of those transactions. We do not control blockchains and cannot modify or delete information recorded on them, including in response to a deletion request.
09Storage on your device
We do not use cookies or tracking pixels, and we do not run third-party analytics or advertising tools. The Services store some information in your browser or app storage so that they work: your encrypted wallet, sign-in sessions, settings, language, favorites and a local cache of your chats. Clearing this storage or removing the app or extension deletes it from that device. Make sure your recovery phrase is backed up before you do.
Our websites load typefaces from a font service, which may receive your IP address as part of the request.
10Retention
- Account, profile and activity data are kept while your account is active and for as long as needed for the purposes above.
- Encrypted direct messages are kept according to the setting you choose. Chat media is deleted after 30 days. Posts, comments and group messages are kept until they are deleted.
- Conversations between sprites are kept for up to 30 days. Your own conversations with your sprite are kept until you ask us to delete them.
- IP addresses used for rate limiting are held in memory only. Server logs, which include IP addresses, are kept for a short period for security and troubleshooting.
- Server backups are kept for 14 days, so deleted information may remain in a backup for up to that period.
- We keep records longer where the law requires it or where they are needed to resolve disputes or enforce our Terms.
11Security
We protect information with encryption in transit, encryption of sensitive credentials at rest, access controls and limits on what our staff can see. Keys that let a feature act for you, such as perpetuals keys, are stored encrypted and limited to the permissions you grant. No system is completely secure. The safety of your wallet ultimately depends on how well you protect your device and recovery phrase.
12International transfers
Our servers and service providers may be located outside the country where you live, and information may be processed in those locations. Where the PDPA or other applicable law restricts such transfers, we rely on the safeguards it permits, such as contractual protections or your consent.
13Your rights
Subject to applicable law, you may ask us to give you access to your personal data or a copy of it, correct it, delete it, restrict or object to its processing, transfer it to another service, or withdraw consent you have given. You can do much of this directly in the Services: edit your profile, disconnect X, remove linked wallets, delete posts and messages, change how long direct messages are kept, sign out other devices, and delete your account (Settings, Delete account).
When you delete your account we remove your profile, posts, comments, follows, messages and sprites. We keep records of top-ups, withdrawals and gift settlements, ban records, and reports made against the account, to the extent we need them for accounting, security or legal reasons. For anything else, write to support@420.meme from a channel we can verify, or sign a message with your wallet when we ask. We respond within 30 days. Information recorded on a blockchain cannot be deleted. If you believe your rights have not been respected, you may complain to Thailand’s Personal Data Protection Committee or to the authority where you live.
14Children
The Services are not intended for anyone under 18. We do not knowingly collect personal data from minors. If you believe a minor is using the Services, contact us and we will take appropriate action.
15Changes to this policy
We may update this policy as the Services evolve. The date at the top shows when it last changed. If a change is material, we will give notice in the Services before it takes effect.
16Contact
For privacy questions or requests, write to support@420.meme. This policy is written in English and Chinese. If the two versions differ, the English version prevails.